Class 1 Orthodontics - Dentist in Rockingham

I got recommended to this Orthodontist from Michelle Gale. I haven't looked back. It has been 3 years going to Class 1 Orthodontics with my grandson. They have done an excellent job with his upper teeth. My grandson had a great smile but, now, it just glimmers. Those straight pearly whites have done wonders for his self esteem. All the Orthodontists that have seen my grandson have been awesome. I'd like to thank them for the great work they have done.

We’ve recently started orthodontic treatment with Class1 and are already so impressed with the service. All the staff are so kind and sweet to my 7 year old. We are regional customers and have been told most of our treatment can be done remotely via an app which is great given we live 450km away. So far, cannot fault the impeccable service.

Overall, it is a good experience with Class 1. I am happy with the result and the fact that the process to get my teeth straightened is faster than what they promised. However, sometimes I feel a bit frustrated with the fact that it is very hard to reschedule or even schedule appointments in the first place. It seems like whatever time they suggested is the only time available. If i need to reschedule an appointment, I have to wait for another month or two, which I find not a good enough option. So as a customer, you ended up being the one providing class1 to choose whatever time they can do it even if you have to compromise with your work commitments. There are times when it is difficult to be in touch with the clinics too because no one would pick up the call. They just put you in the waiting line and then in the end asked you to leave a voicemail. What if this is for a cancellation of my appointment in the next 20mins?

Two of my children have had braces through Class 1 orthodontics and I couldn’t fault anything. Appointments are always on time, staff and orthodontists lovely, treatment plans and results have been amazing. Both my children have needed a lot of correction with jaw shape and teeth position. We travel from northern suburbs into Perth just to attend Class 1 as they’ve been so good.

Dr Naomi and the entire team at Thelma Street West Perth are exceptional. My whole experience in the last year that I have been here has been nothing but excellent. Their customer service and customer care is warm, genuine and professional. Every member on staff goes out of their way to ensure you are taken care of, comfortable and satisfied. I am blind, and they have made sure that I am safely supported from my taxi cab to their clinic and back to my taxi cab. I was switched from invisalign to traditional braces due to a tooth falling out from an accidental break for only a small one-off fee easy done! They are honest and kind and Dr Naomi and her team even saved my finger by removing my ring with a drill!! Long story. And I wasn’t charged for that or lost my appointment! Huge thank you to everyone at class one orthodontics and I highly recommend this dental clinic. They truly care about your goals, journey and results with affordable options.