Family Orthodontics - Orthodontist Liverpool - Dentist in Liverpool

We had a great experience with the team at Family Orthodontist. Our son’s braces came loose, and when we called they told us to come straight in. They fixed the issue quickly and we didn’t have to wait long at all. The staff were friendly, professional, and very reassuring. Really appreciate how easy and stress-free they made the whole process. Highly recommend!

The team at Family Orthodontics were very kind, friendly and professional. Throughout my daughter's treatment each visit was a positive one. A massive thank you to Dr Michele who gave my daughter the confidence to smile. How her face lights up now is absolutely amazing. A lengthy process but definitely worth the time, money and effort! Thank you ❤️

I’ve had a great experience at Family Orthodontics Liverpool. All of the staff are incredibly supportive and thorough, always taking the time to explain details and make sure I feel comfortable. I’d especially like to recognise Dr. Paul Lam, who has been very clear about the entire process and consistently positive, which has been really reassuring. Highly recommend!

Dr Fong did my braces, one day suddenly she says we’ll remove you braces next visit. I had a big gap on the right side of my teeth the top & bottom rows weren’t even touching, when I pointed that out she says “where?” I had to hold my finger to it until she acknowledged the problem and she says “ok we can bring the top teeth down a bit”.when the braces came off 1 of my front tooth is more forward than the other, the reason I got the braces was my teeth being stuck forward that was devastating. Even my dentist took one look and said one of your tooth is forward, When I started to get massive GUM retention didn’t say anything about spacing my appointments further apart to minimise the damage, when she put the wire didn’t tell me it makes Gum retention worse & when my bottom teeth bumps against the top wires she FILED down my k9 teeth lucky I saw my dentist who told me it’s bad to file your teeth down so I didn’t go back to get the others filed too. When they call me 2 years later come in for wire replacement $250 but if you get the $500 new 3D retainers. I was told always keep original mould of teeth that’s the best. She doesn’t give you all the info you need to make an informed decision, everything she suggested leads to extra money that you’re told only after and not what’s in the best health of your teeth. When that adds up it made me think she was done quickly with me because maybe I paid off my bill all the Locked Down months and I was being rushed out. I Overlooked things as long as my teeth were well done, like no bedside manners, lack of communication (crushing the brace wax without telling you is shocking It felt like your teeth are breaking and jumping with tools in your mouth is not save), you’re like a mannequin in 1 of 5 chairs, Not taking 2 seconds to tell you what they’re doing feels like you don’t own your mouth.

My son Aiden is doing his braces with Michelle for over a year now and we are coming towards the end. Her and her staff are very friendly and professional. Appointments are mostly on time. His braces are also going very well and on time. I see a great improvement in his teeth. They provide great service and information.